These Terms and Conditions outline the rules and regulations for the use of Ursula Treks’ website and services. By accessing this website and/or purchasing from us, you agree to accept and comply with these terms. If you do not agree to any part of these terms, please do not use our services.

1. General Information

  • Ursula Treks operates this website and provides products including Travel Accessories, Camping Gear, Fishing Gear, Luggage, and Travel Tech.
  • These Terms apply to all visitors, users, and customers who access or use our website and services.

2. Eligibility

  • Users are responsible for ensuring that their access and use of the website complies with applicable local laws.

3. Products

  • All products are subject to availability. We reserve the right to limit the quantities of any product or service we offer.
  • We make every effort to display accurate descriptions and images of our products, but we do not guarantee that your device’s display of color will be precise.
  • Prices for products are subject to change without notice.

4. Orders and Payment

  • Orders are accepted via our website.
  • We currently offer Cash on Delivery (COD) as our primary payment method.
  • By placing an order, you agree to provide accurate and complete information. Failure to do so may result in cancellation of your order.
  • Once an order is placed, you will receive a confirmation email. This confirmation does not signify acceptance of your order, only acknowledgment of receipt.

5. Shipping and Delivery

  • We offer worldwide delivery for all Ursula Treks products.
  • Delivery times may vary depending on your location, product availability, and shipping conditions.
  • Ursula Treks is not responsible for delays caused by events beyond our control, including customs delays or transportation strikes.

6. Returns and Exchanges

  • We accept returns and exchanges under the following conditions:
    • Items must be returned within 7 days of delivery.
    • Items must be unused, in original packaging, and in resalable condition.
  • Certain items, including perishable goods, customized products, or clearance items, may not be eligible for return.
  • Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrect.
  • Please contact our customer service team prior to initiating a return.

7. Warranties and Disclaimers

  • Ursula Treks makes no warranties, either express or implied, regarding its products or services beyond those explicitly stated.
  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Intellectual Property

  • All content, including images, text, logos, and graphics on the Ursula Treks website, is the property of Ursula Treks and is protected by intellectual property laws.
  • You may not reproduce, distribute, or otherwise exploit any content without our prior written permission.

9. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information.
  • By using our website, you consent to our collection, use, and disclosure of information as described in our Privacy Policy.

10. Limitation of Liability

  • Ursula Treks shall not be liable for any losses or damages arising from your use of our website or products.
  • Our total liability for any claim shall not exceed the amount you paid for the product.

11. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the updated date.
  • Your continued use of our website and services constitutes acceptance of any changes.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact our customer support team at: [email protected]